Winning retailers provide mobile and personalized shopping experiences, and offer consumers real time visibility into inventories. Our experts and solutions help you adjust to changes in consumer behaviour driven by the Internet and ecommerce.

Growth of organized retails sectors has been exceptional ever since the globalization. So it becomes very important to retailers to provide smarter ways of shopping to their customers.

Retail sector is undergoing a renaissance with major new developments providing a wide range of exciting new retail experiences for customers. The shift in consumer purchase behavior has led to a cascading change. Luxury brands have launched their own stores, private label goods are finding buyers, targeting customers has become more difficult which led to an impossible task to manage without technology. Retailers must address these and a number of other issues to power growth. They need to use technology for operational excellence, improve customer satisfaction, and expose store merchandizing trends in real time for smarter business decisions.

Orb’IT staff’s retail experience with global customers across geographies provides outstanding customer-centric insight and project execution skills. We help your business to optimize its operations, improve retention and loyalty, attract customers, sustain and grow revenue and shape a vision for the future growth of your business. Orb’IT shared service model (BPO Services) help you manage every-day operations effectively.

Orb’IT provides the following Retail Solutions

  • Oracle EBS, JDE ERP
  • Hyperion , OBIEE, Cognos, Business Objects
  • Supply-Chain and Warehouse Management Solutions

Supply Chain Management

Supply chain management (SCM) is the management of a network of interconnected businesses involved in the ultimate provision of product and service packages required by end customers. Supply chain management spans all movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption (supply chain).

Supply chain management is a cross-function approach including managing the movement of raw materials into an organization, certain aspects of the internal processing of materials into finished goods, and the movement of finished goods out of the organization and toward the end-consumer. As organizations strive to focus on core competencies and becoming more flexible, they reduce their ownership of raw materials sources and distribution channels. These functions are increasingly being outsourced to other entities that can perform the activities better or more cost effectively. The effect is to increase the number of organizations involved in satisfying customer demand, while reducing management control of daily logistics operations. Less control and more supply chain partners led to the creation of supply chain management concepts. The purpose of supply chain management is to improve trust and collaboration among supply chain partners, thus improving inventory visibility and the velocity of inventory movement.

Warehouse Management

A warehouse management system, is a key part of the supply chain and primarily aims to control the movement and storage of materials within a warehouse and process the associated transactions, including shipping, receiving, put away and picking.

Warehouse management systems often utilize Auto ID Data Capture (AIDC) technology, such as barcode scanners, mobile computers, wireless LANs and potentially Radio-frequency identification (RFID) to efficiently monitor the flow of products. Once data has been collected, there is either a batch synchronization with, or a real-time wireless transmission to a central database. The database can then provide useful reports about the status of goods in the warehouse.

The objective of a warehouse management system is to provide a set of computerized procedures to handle the receipt of stock and returns into a warehouse facility, model and manage the logical representation of the physical storage facilities (e.g. racking etc.), manage the stock within the facility and enable a seamless link to order processing and logistics management in order to pick, pack and ship product out of the facility. Warehouse management systems can be standalone systems, or modules of an ERP system or supply chain execution suite.